From strategy to delivery, Done properly.
What we do
Technology is rapidly and continually transforming the way we work. Disruption is constant. In complex, highly-regulated and high-stakes environments, it's critical you have access to rich expertise, deep insight and fresh perspectives that support you.
We help you navigate and deliver change that meets regulatory rigor, empowers people, and drives measurable outcomes.
Work with us. Change Aotearoa.
Our mission is to help New Zealand financial services organisations build strategies, systems, and solutions that are fairer, safer, and more responsive for the people they serve.
First we understand our customers goals. Then, we bring the right skills, capability and expertise to design and deliver. We need like-minded contractors to help us fufill our mission. If this is you, contact us today and become part of the team.
Our services
We help you mind, and close, the gaps:
The governance gap: from manual reporting to board-level confidence.
The execution gap: from "stuck" projects to proven customer outcomes.
The adoption gap: from technical delivery to sustained value.
The trust gap: from internal delivery to a market-leading reputation.
At McCallum&Co, we are a human-centred boutique consultancy based in Aotearoa New Zealand, working across financial services, government, technology and social innovation.
We specialise in design, delivery and performance enhancement.
Regulatory strategy & compliance
Full-lifecycle regulatory support; from gap analysis and strategy to programme implementation and ongoing compliance monitoring.
Customer outcomes & experience
End-to-end journey design and regulatory-aligned conduct frameworks, powered by VOC design, brand alignement and complaints intelligence.
Payments & financial infrastructure
Payments strategy and modernisation, from industry-wide roadmap design to scheme delivery and banking relationship management.
Communications, reputation & go-to-market
Strategic communications and go-to-market execution that aligns your brand promise with regulatory compliance and commercial impact.
Transformation design & delivery
Strategic programme delivery from business case and operating model design to change embedment and outcome measurement.
Data, analytics & performance
From BI strategy and data governance to real-time dashboards and performance intelligence that keeps pace with regulatory change.
Our team
We are a human-centred, boutique consultancy based in Aotearoa New Zealand, working across financial services, government, technology, and social innovation.
Our Partners are senior leaders who each bring over 20 years experience working in finance and professional services. We bring experience in financial institutions, regulatory change, fintechs and emerging markets, governance and compliance, business performance, customer outcomes, financial crime, fraud and scams, transformational change and payments.
We are supported by a growing number of talented people who share our mission; to deliver change that works - for the organisations that commission it, the people who implement it, and the customers who depend on it.
Emilie McCallum
Partner - Payments and fraud prevention
Godefroy Renoux
Partner - Data, digital and performance
Jo Barriball
Partner - Communications, and go-to-market
You don't need a sales pitch or a 100-page strategy-deck.
You need a trusted extension of your team.
Join us and you'll become part of a fast growing team dedicated to supporting organisations to deliver meaningful and lasting change.
We're looking for career professionals interested in contract work, preferably with expertise in Financial Services.
Our focus is on creating practical, lasting improvements for our clients, their people, and the customers who rely on them.
We believe
Good work is relational. We work with you, we join your team.
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We start with trust – we take the time to understand what matters to you
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We design together – we build solutions that are ethical, practical, and people-first
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We deliver with care and discipline – we keep momentum and integrity throughout
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We grow your capability – so your organisation thrives long after the project ends
Start a conversation
Every partnership begins with a conversation.
If you're looking for a consultancy that values people as much as process, one that brings depth, care, and clarity to your most complex challenges, then we'd love to hear from you.
Whether you want help with delivery, or support finding contract work, reach out today, and let’s co-create strategies, operating models, and systems that build trust, resilience, and long-term impact.
